SUPPORT We provide complete services to create customer values.

CUSTOMER CARE

Lists
Technical Support

BNF Technology's technical support is a customer service that helps smoothly
use the product and increase the usability of the solution. BNF Technology supports you every step of the
way and beyond to take advantage of the potential of data with secure and rapid technical support.

BNF technical support to create customer value
  • Multilingual document support We provide multilingual User Manual, Installation Guide, Release Notes, etc
  • Online / Telephone Support We provide Online Q & A and BNF technical engineers support customers with e-mail / telephone
  • Remote Asses Support BNF engineers provide remote support services when online support is not available or is difficult to on-site visit
  • On-Site Visit Customer can request on-site support if there is a problem that cannot be solved by telephone or online technical support
Solution Consulting

To help you get more insights, our solutions provide real-time monitoring of process
plants and factories such as power generation, chemical, oil, gas, water treatment, semiconductor, steel,
cement, environment, district heating, food and beverage, etc.

  • Seonghwan Min
    General Manager
    • Field Energy Industry
    • E-mail inquiry@bnftech.com
    • Tel. 042-939-9161
  • Minyong Moon
    General Manager
    • Field Smart Factory
    • E-mail inquiry@bnftech.com
    • Tel. 042-939-9130
Partners

We do our best to solve the challenges customers face with our partners.
The collaboration of BNF technology and partners transforms data into useful information, and the information
becomes business intelligence for operational efficiency and maintenance optimization.

Partner Type
  • Sensor
  • Data Collection
  • Sales Alliance
  • Graphics
  • Others
Our technologies that create synergy with partners
  • Efficient data management system
  • Real-time monitoring of plant at the enterprise level
  • Early warnings for potential failure
  • Monitoring enterprise plant health index
FAQ
검색 폼
Q How does HanPrism connect with DCS? Can it connect with SCADA or PLC?
Q How many users can access simultaneously?
Q How many tags can gateway process to the maximum?
Q What is the data storage volume of the products?
Q Can BNF’s products process data without any loss?
Q What is the best system structure that can optimize the operation?
Q Is additional purchase of license available after the contract?
Q Do you provide license-related documents? Do you provide additional license key?
Q How is the price decided when there is modification or addition of mimic displays due to chagne in equipments?
Q How is the price of additional tags set after the contract agreement?
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